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The spectacular rise of AI in the workplace continues to have a significant impact on the jobs market. The greatest advantage has been the elimination of repetitive tasks that can now be accomplished by machines much better, and with fewer errors. This has lead to fears of machines replacing humans at the workplace. However, the extent of automation is not unlimited. There are only so many things that can be automated for efficiency, and human labor is still the only way to complete tasks. Rather than replace human labor, researchers are optimistic that there will be a higher demand for jobs. Of course, administrative-type jobs can still be deployed to machines, but jobs that involve human skills like empathy and critical thinking will be limited to workers.

This is an opportunity for employers to understand the value that their employees bring to the table, and how to amplify it. Even as the organizational structure undergoes transformation employees at all levels will be expected to be well-versed with diverse skills. Of these, soft skills are the most crucial. Technical skill requirement may vary, but soft skills have to be mastered no matter where in the company hierarchy you are.

Business organizations to have realized the immense value that proper soft skills training for their employees and other partners ( such as vendors). Today, a potential employee is expected to be comfortable in the multicultural workplace while pursuing cross-cultural profits. These employees have to understand that soft skills such as communication, interpersonal dynamics, teamwork, decision-making, etc, are all capable of transforming their employees into star performers.

What we have to realize is that the workplace of today is very different from the earlier generations. In the global economy of today, there is unquestionable importance in learning collaboration, team-building, and introspection. Without these skills, there is going to be a shortfall in productivity. Especially in the start-up environment, there is going to be a need for employees who can utilize their soft skills in managing the changing economy and needs.

In this scenario, it becomes vital for corporate companies to invest in corporate training so their employees can master soft skills faster. Here are the 5 best reasons to do so:

1. Lack of soft skills is holding your workforce back

Most companies are open about the problems they face in hiring good people with relevant hard skills but almost no soft skills. This is because corporate training programs usually focus too much on hard skills training for their employees. While necessary, limited leadership training programs to hard skills is a mistake. That is why sales training programs give equal attention to developing your employees’ soft skills as well.

2. Developing internal employees to take up leadership positions

As your business grows, you will have to bring in more people to handle responsibilities. Or you could consider promising internal employees who can be molded into suitable roles with customized leadership training programs. Soft skills are non-negotiable as you climb up the corporate ladder. You want your middle and senior management to be capable of interacting with all kinds of customers, travel where necessary, and develop the right attitude to interact with your brand.

3. Employee self-development

Employee motivation is a huge area of interest to organizations today since productivity is crucially tied to this aspect. One area where more people are focusing on is the self-development aspirations of employees. Most employees would be happy to focus on self-development, yet are unable to do so due to lack of opportunities. If they receive adequate sales training programs for soft skills, this will motivate them to be more productive.

4. Mastering the basics

Soft skills are fundamental to employees at all levels of the hierarchy. With the soft skills mastered, they will be able to grow themselves and the company as well. When implementing corporate training programs for your employees, make sure that you are giving enough attention to their soft skills training. The impact of good training on good employees cannot be overstated. Help them master the basics and you will have dedicated, productive employees.

5. Implementing for profit

The question of returns is often the main barrier for companies looking to invest in corporate training for soft skills. However, the truth is, there are high returns for this investment. When employees are trained properly, they become more efficient and productive. This means greater returns for you in terms of revenue and profit. Soft skills will not only help your employees manage clients better but also in attracting newer and bigger clients.

Mihir Shah is CEO and Founder of Yatharth Marketing Solution, the group specialized in offering personalized sales training programs to corporates worldwide. He is able to draw several years of experience imparting to management, sales, and corporate training serving wide industries. Mihir has assisted companies to grow incomes and enhance customer satisfaction score as well as assisting managers, leaders, and directors enhance the performance of their team with training.

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