Soft Skills Training Programs

“Soft Skills Training – Achieve Superior soft skills effectively.”

YMS Soft Skills Training- Helps you recognize special behavioral types and how to manage them successfully.

This gripping training program trains salespersons on how to develop and project a self-confident image, make improved relationships with key people and enhanced their communication skills to directly control the rate that their career develops. Nowadays more than ever, individual success comes down to Soft skills effectiveness the ability to work with others to get things done. Successful Soft Skills will make you with a wealthy and dominant range of skills and techniques to assist you to expand the full profit of interpersonal quality.

We at YMS, cover Soft skills training program with corporate sales training. It will use a range of demonstrated learning techniques to make sure greatest perceptive, knowledge and maintenance of the information accessible. This covers experimental exercises, video dramatizations, self-assessments, skill practices, case studies, performance modeling, and group discussion to give salespersons the tools to relate the learning back home. The sales force will learn to deal with other people well and to be alert to their own behavior.

Active Listening

At YMS we help you in active listening. Listen to what is being said to you. Pay attention to what salespersons have to say on a professional and personal basis. Be helpful. Avoid trying to think of a reply while you are listening to someone. Listening and hearing both are different.


Lack of empathy will create you devoid of the capability to know people and their troubles. Daniel Goleman, the father of Emotional Intelligence said, “Empathy and social skills are social intelligence, the interpersonal element of emotional intelligence. That’s why they look similar.” Apart from Soft skills we will make sure teach you social skills.

Reading beyond the response

Many times what is communicated to you may not be accurately what the other individual had in mind. To be able to study people and conditions in order to decode what is necessary gives one an edge over the competition. We will help your sale force on how to read beyond the response.

Why Soft Skills Matters in Business?

In an analysis conducted by Workforce Solutions Group, it was discovered that more than 60% of employers say that candidates are not representing enough communication and Soft skills to be considered for jobs. Every communication, business or otherwise, based on a person’s ability to talk about ideas and concepts to another person.

Soft skills

77% of salespersons saying that soft skills are just as vital as hard skills

Turnover rates

Businesses who communicate effectively are 50% more likely to have low employee turnover rates.

Hard skills

93% of communication is nonverbal which mostly performed by machines.

Our Training Objectives This training creates a path to success and helps your salespersons gain the skills to:

  1. Describe the keys to communicating sincerely, frankly, and professionally
  2. Recognize the principle basics of teams, their style, and phase of development
  3. Show a higher level of personal power and improved efficiency
  4. Delivery Techniques for building strong work relationships
  1. Employ the interpersonal behaviors that cultivate good working relations
  2. Apply communication skills and policy to compromise positive conflict results for all parties
  3. Our training elements of successful communication to one or to many
  4. Specialized who would like to become a stronger, more positive and appreciated high performer.

“Mihir provided excellent consultation for the product and services offered from his clients. He was very knowledgeable and always provided reasonable solutions. For his true professionalism, Mihir earns my highest recommendation”

Al Battagliotti, New Business Development, Designer Greetings, USA

Soft Skills – Workable concepts to better teamwork

Emotional Intelligence

It is the skill to be alert of one’s own and other people’s emotions. This condition of self-awareness assists the person to distinguish special emotional energies and sensibly choose either to go with or allow go of them. Studies have revealed that persons with high emotional intelligence have better rational health and like good social relations.

Interpersonal Skills

These skills are those that assist people to manage with others in job and life condition. The understanding of how to pay attention to and what to communicate and finally how to work with people of different motives, modes, and nature form the root of interpersonal skills. Empathizing, listening, and communication skills are vital features of interpersonal skills.

Leadership Skills

It is referred to the capability of a person is talking, mobilizing, giving, handling and motivating people in order to accomplish a general goal. The leadership of course calls for emotional intelligence and interpersonal skills but the importance is more on setting idea, creating a dedicated team, and focusing on the outcome of achieving jointly helpful goals.

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